HOW TO RESET YOUR MOMO PIN CODE YPURSELF WITHOUT VISITING AN AGENT OR MTN OFFICE

Amos Tidow
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MOMO PIN RESET 


Forgotten MTN Mobile Money PIN Code? Relax, Recovery is Easy!

Imagine being locked out of your mobile money wallet when you need it most. Frustrating, right? Don't worry, recovering your MTN Mobile Money PIN code is simpler than you think. In this article, we'll guide you through the easy steps to regain access to your wallet.

Step 1: Call MTN Ghana's Toll-Free Number

Dial 100, MTN Ghana's toll-free number, and follow the voice prompts to speak with a representative in your preferred language. Be prepared to provide essential information to verify your identity and wallet ownership. This includes:

- Your Ghana Card number (used for registration)


- Full name on your Identification Card


- Correct date of birth


- Last transaction on your MoMo account


- Current balance

Ensure you provide accurate details to avoid any hiccups in the recovery process.

Step 2: Reach Out to MTN Ghana on Social Media

If calling isn't an option, try contacting MTN Ghana on their social media platforms (Facebook, X, Instagram, or WhatsApp). Send a direct message explaining your issue and required support. Be prepared for potential delays in responses and additional questions to verify your identity. Provide the same details as in Step 1 to facilitate the PIN reset process.

Step 3: Visit an MTN Service Centre

If the above options aren't feasible, visit an MTN service centre in person. Bring your original Identification Card used for registration, as this will help verify your identity. You may be asked about your last transaction before forgetting your PIN. Ensure you carry your ID card to avoid being turned away.

Resetting Your MTN Mobile Money PIN Code

Once you've completed any of the above steps, you'll receive a message prompting you to reset your PIN code. Follow these simple steps:

- 1.Dial *170#


- 2.Select option 6, My Wallet


- 3.Select option 5, Change and Reset PIN


- 4.Select option 2, Reset PIN


- 5.Enter your new code and follow additional prompts

Congratulations! You've successfully recovered your MTN Mobile Money wallet.



Remember, your funds are secure even when you forget your PIN code. No one can access your account without your new PIN. If you encounter any issues during the recovery process, don't hesitate to reach out to MTN Ghana for assistance.

By following these easy steps, you'll regain access to your mobile money wallet in no time. Stay calm, and don't let a forgotten PIN code lock you out of your financial freedom!

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